SECVISIONSystems · Software · Security

For clinics, service providers, venues and training centres taking appointments

ESKAIY Booking

Availability, reservations and reminders, without the double-booking

ESKAIY Booking manages the whole reservation lifecycle — what is available, who booked it, who was reminded, who cancelled and what that did to your day. It replaces the shared calendar and the phone log.

Already using ESKAIY Booking? Contact support directly rather than through the sales form.

Who uses it

Roles and what each one gets

  • Customers — check availability and book without calling
  • Front desk — manage the day, handle changes and walk-ins
  • Management — utilisation, no-show rates and revenue reporting

Features

What it does

Grouped so you can check your requirements without booking a call.

Availability

  • Resource, room and staff calendars
  • Opening hours, holidays and blackout periods
  • Capacity limits and buffer time between bookings

Booking

  • Public self-service booking page
  • Staff-side booking and rescheduling
  • Deposits and payment capture where required

Communication

  • Confirmation by email and SMS
  • Automated reminders on a configurable schedule
  • Cancellation and rescheduling links

Administration

  • Cancellation and no-show policy enforcement
  • Waitlists
  • Utilisation, no-show and revenue reports

Integrations

What it connects to

  • SMS gateways
  • Email delivery services
  • Payment gateways
  • Google Calendar and Outlook

Implementation

Getting it running

  1. Map your services, resources and opening pattern

  2. Configure booking rules, buffers and cancellation policy

  3. Brand the public booking page to match your site

  4. Train front-desk staff and run a pilot week

Pricing

What it costs

Licensed per location per month, with volume tiers on bookings.

We publish a pricing model rather than making you ask, because it saves both sides a conversation neither wants. The exact figure depends on scale and how much historical data needs migrating.

Questions

Frequently asked

Can customers book without creating an account?
Yes. Guest booking is supported, with an optional account for repeat customers.
Does it send SMS reminders?
Yes, through a local SMS gateway. Message content and timing are configurable.
Can we take payment at the time of booking?
Yes, in full or as a deposit, through a supported payment gateway.

Start a conversation

See ESKAIY Booking on your own use case

A working demo set up around how your organisation operates — not a generic walkthrough.